Clean, Safe Water
Starts Here.
Bringing Cleaner, Healthier Water to Every Home
Water Treatment Solutions
Bringing Cleaner, Healthier Water to Every Home
Our whole-house water softeners remove the calcium and magnesium that cause scale buildup, soap scum, and dry skin. We install the Excalibur Chlor-A-Soft® Water Softener Plus, which also removes chlorine taste and odor from city water — softer, better water at every tap from one compact system.
The Air Scrubber by ActivePure® attaches directly to your HVAC ductwork and reduces VOCs, smoke, and odors throughout your home — without producing ozone. It treats every room your HVAC system reaches and helps protect the system itself from dust and buildup.
The Excalibur Sureflo® Superior Reverse Osmosis System delivers purified, great-tasting water right from your kitchen tap. Its 5-stage filtration removes chlorine, THMs, pesticides, volatile chemicals, copper, lead, and many other contaminants — perfect for drinking, cooking, coffee, and baby formula.
Every well is different — so we start with a free water test, then treat what's actually there: iron, sulphur, manganese, hardness, sediment, and more. We install Excalibur's chemical-free filtration systems, backed by their 20-year unlimited warranty.
DROP Connect monitors your home's water 24/7 and protects it from leak damage. The DROP Hub, leak detectors, and smart shut-off valve catch problems early — and you can check status, control your equipment, and get alerts right from the DROP Connect app.
Clean Water, Powered by Expertise
At North Carolina Water Company (NCWC), we’re on a mission to transform how families experience water in their homes. Clean, safe, and reliable water isn’t just a luxury—it’s the foundation for health, comfort, and peace of mind.
That’s why we bring trusted, forward-thinking water solutions to homeowners, delivering proven quality and long-lasting reliability.
By combining innovation with a commitment to exceptional service, we ensure your home’s water is as pure as it should be—from every sip to every shower.
OUR STORY
We understand that access to clean, safe water is essential for a healthy life. Seeing communities affected by poor water quality inspired us to bring proven, high-quality solutions directly to homes.
We’re proud to offer clean water systems built on a legacy of innovation and reliability, providing families with safe, pure water they can trust. With a commitment to exceptional service, we ensure your household enjoys healthier water every day.
Safe, Reliable Solutions for Every North Carolina Home
Ever wonder what’s really in your water? At North Carolina Water Company, we test your water for hardness, chlorine, and contaminants to give you the full picture of what you’re drinking, showering in, and using daily. Read on to learn how our free in-home water test works and why it’s the first step to cleaner, healthier water for your home.
Our Simple 3-Step Process
Contact Us
Start by completing the 'Get a Free Quote' form on our website to share your Water Treatment Solutions needs with us so we can take care of you.
Schedule Water Test
Next, we’ll schedule a convenient time to visit your home, test your water, and determine the best solution tailored to you and your home.
Get The Job Done
Once everything is approved, we'll schedule a date to complete the install. Our team will work hard to exceed your expectations!
WHAT’S IN YOUR WATER?
You use your water every day—for drinking, cooking, bathing, and more. But is it really as clean as it looks? The truth is, many homes in North Carolina have water that contains contaminants that could be affecting your health and accelerating failure in plumbing, fixtures, and appliances such as the water heater, dishwasher, and more.
Here are just a few of the common contaminants found in city and well water:
Chlorine (Cl₂)
1.5 mg/L
Chlorine is used to disinfect water but can leave behind byproducts that may affect your health over time.
Nitrates (NO₃)
10 mg/L (EPA Maximum Contaminant Level)
High levels of nitrates from agricultural runoff can cause serious health problems, particularly in infants.
Lead (Pb)
0.015 mg/L (EPA Action Level)
Lead can seep into drinking water from corroding pipes, posing serious health risks, especially for children and pregnant women.
Iron (Fe)
0.3 mg/L
While not harmful in small quantities, iron can cause staining on plumbing fixtures and affect the taste of your water.
Bacteria and Viruses
Potential Presence
Microorganisms can be present in untreated well water, leading to potential illnesses.
Arsenic (As)
0.01 mg/L (EPA Maximum Contaminant Level)
May be found in trace levels due to natural deposits or agricultural runoff. Monitoring levels over time is important for maintaining water quality.
OUR WORK
Meet Ben
Our mission is simple: Help North Carolina families enjoy cleaner, healthier water. You'll receive honest recommendations, transparent testing, and friendly service from people who genuinely care.
We love our Westinghouse Whole Home Water Filtration System! It's comforting to know the water that we are drinking is safe and healthy for us. The soft water feels amazing on your hair and skin when you take a shower too! ! We had no idea how bad the water quality was until Ben came out to test our water. We are so glad we made the investment to fix our water! I would highly recommend this company. They follow through on everything promised!
Ben Is a super fine fellow! He delivered on everything he said he would. The installer, i don't know his name, came the very next day to install the water softener. I absolutely love the water in the water softener system! My hair is softer and less frizzy. My skin is softer and not as dry and we have to only use a tiny bit of soap, shampoo, dish liquid, cleaner, deodorizer, that they provided to me!!! And they smell fantastic!! I will recommend this company for the rest of my life!!
Hubby and I just purchased a home and one of the first things I wanted to get was a whole home filtration system and filtration for our drinking water. Ben was incredibly knowledgeable on not only the water in our area, but on all the benefits of their system and what they had to offer and how it would benefit our family. Ben was with us every step of the way and continues to stay in contact with our family to ensure we are happy and to answer any follow-up questions. Customer service is AMAZING. We are incredibly happy with our system so far and it’s been a month. In that short time, our skin and hair feels so much healthier. I’m also incredibly happy that we have the reverse osmosis filtration for our drinking water, knowing all harsh chemicals are removed. You will not be disappointed!! Thank you Ben!!
Ben was GREAT and walking our family through the entire process. We are extremely happy with the service he provided. We couldn’t have asked for a more attentive and helpful person to get us the water that we now know we absolutely needed. Awesome guy and company.
Had an awesome experience with Ben. Super friendly, easy to talk to, and really knew his stuff. There was no pressure to buy, just honest advice and clear explanations. The entire process—from consultation to installation—was smooth and professional. I really appreciate their patience in answering all my questions and following up to make sure everything was lovely. Loving the clean water now—thanks again, Ben! Highly recommend working with him.
We absolutely love our new water filtration system! Ben was so knowledgeable, & one of the nicest people we have ever met. I can’t even describe the difference in the taste of the water, or how clean you feel after a shower. I wish we had done this years ago. The installation was smooth, the service was top-notch, and the difference in our water is night and day. You can taste and feel the quality. It’s rare these days to come across a company that delivers both world-class service and unmatched integrity—but Ben and his team do just that. If you’re even thinking about improving your water quality, do yourself a favor and reach out to Ben. Five stars all the way. Highly recommended!
HAVE QUESTIONS?
Frequently Asked Questions
How long does the appointment take?
Your appointment typically lasts 30–60 minutes, depending on your home's water and any questions you have. Our goal is to help you understand exactly what's in your water and provide clear answers, so you'll never feel rushed.
Is the water test really free?
Yes. Our in-home water analysis is complimentary, and there is no obligation to purchase.
Do I have to buy anything?
No. Our Water Analyst will explain your results and available solutions, but the decision is completely yours.
What should I expect?
A trained Water Analyst will meet with you, discuss your concerns, test your water, explain the results, and recommend solutions based on your home and water source.
What will my water be tested for?
Testing may include hardness, chlorine, pH, iron, total dissolved solids, and other indicators based on whether your home uses municipal or well water. Some contaminants require certified laboratory testing.
Schedule Your Free Analysis
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